About Us

About Us

Data Defined, LLC is a new name, but we have been providing IT services and managed IT services for over 24 years. Gil Buthlay started BEK Inc in 1999 and grew into a leading provider across New England.

When Gil retired David Buthlay along with partners Elizabeth Whitman, Joe Keelan and Tom Vela purchased BEK Inc and started Data Defined, LLC.

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What hasn’t changed: First and foremost, our commitment to you. We continue to provide excellent customer service, and that’s not going to change.

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Our team hasn’t changed either, and continues to grow. Our know-how and expertise remain ready to solve your computer and network issues

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Data Defined, LLC is a leading provider of Managed IT Services to small and midsize organizations. We help our customers leverage the power of information technology to achieve their goals by becoming their trusted IT ally. Since 1999, we have made IT management easy and secure for hundreds of corporations, healthcare organizations, non-profits, and public sector agencies. We provide complete IT outsourcing to business leaders, and augmentation services to IT teams.

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Our company is committed to these core values:

• Personable

  • IT can be stressful, our staff understand this and is courteous, approachable​

• Adaptable and Flexible

  • Your business is constantly evolving and changing, we have the ability to move and change with you​

• Accountable

  • We strive to get it right the first time, if we missed something we will work to make it right​

• Honest

  • We do our best to provide accurate quotes, estimate and timelines for your projects. If we miss a target because of an issue or circumstance on our end we will work with you to get it right​

• Thorough

  • While reboots can fix many issues, we don't stop there, ​we work hard to ensure we have completed a ticket or project fully and have researched the "why" to not have the same issue again before it is closed. Detailed notes are also taken and entered into our systems for future reference

• Strategic

  • Combining many years of expertise and design, we bring you the best value for your network without jeopardizing security, every time Problem solvers – There is no problem to big or small for our team of professionals, our diverse staff allows us to think outside the box​

• Problem Solvers

  • We take the time to explore all of the options to resolve an issue, we look at best practices, explore our many vendors if needed - we take the time to solve a problem so it will not occur again​